FAQs

If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible. Click a question below to view the answer.

• Why Should I Purchase from You Vs Others Online Pharmacy?

  We offer our customer 100% Genuine Leading Manufacturer’s Medicine Guarantee; 100% Delivery Guarantee. If you not receive your order, damaged in any way, we will ship you another package. 
  
  

• Can You Guarantee Confidentiality About My Purchases from Your Site?

  At Bonhoa Pharmacy, The safety and privacy of our customers means a lot to us. We have made sure that everything you submit to our website is done through COMODO RSA Domain Validation Secure Server CA. This essentially means that all user info on our site is encrypted before being transmitted within our network. All your orders are stored in our Database which can be accessed by only very few key staff in addition to the pharmacy catering to your order. Under no circumstances, your order and personal info will be revealed to any party that is not anyhow related to the order fulfillment process.
  
  

• My Order Was Refused by Customs, What Do I Do Now?

  For all the countries, we do not clear the customs risk before you place your oder, just simply contact us and we send you a free reshipment of your order and will have your new tracking Number sent to you right away.
  
  

• How Long Will My Order Take to Be Delivered?

  Delivery times will depend on your location. Once payment is confirmed your order will be packaged. Delivery can be expected within 7-14 days in most of the countries.
  
  

• If My Online Medication Order Is Returned to Your Pharmacy, Can It Be Reshipped?

  Yes, The Reshipment will be issued to you and we will inform the tracking number and make sure 100% customer satisfied.